In transportation and logistics, having a solid freight carrier network is vital. It can make or break your business. Why? A robust and healthy freight carrier network will ensure you provide incredible benefits for your customers, such as reliability, cost-effectiveness, flexibility, and risk management, to name a few. On the other hand, having a freight carrier network that is filled with lower-scoring companies will lead to missed deadlines, increased costs, safety risks, a bad reputation, and ultimately, losing your customers.
With this in mind, the most effective way to provide top-tier services and maintain your customer base is to build a robust freight carrier network of companies you know will perform at their best. But how to know if the companies you hire will perform as expected? Through carrier performance visibility.
The Importance of Carrier Performance Visibility
Having complete visibility on freight carrier performance will ensure you hire the right company to transport your goods, helping you avoid any risks associated with underperforming carriers, such as delays, fraud, theft, double brokering, and cargo claims, among other issues.
Accessing performance data like business stability, DOT performance, trucking score, or reports is now more accessible and effective than ever with platforms like Carrier Assure, the first performance scoring platform that will anticipate how carriers will move freight. With Carrier Assure, you don’t have to spend time sifting through FMSCA data; you will have all the information you need on an intuitive platform, just a couple of clicks away.
Building a Healthy Freight Carrier Network
With all this information, you can confidently pick and choose your carriers. Select those with higher scores for high-value shipments and those with lower scores for cheaper and shorter hauls. You can still hire those carriers with lower scores, but you will need to assess the situation further and be sure to tender lower-value freight for them.
Having these carrier insights allows you to expand your freight carrier network. Instead of only working with those you already know, log in to Carrier Assure and search for new carriers that can provide high service levels and lower costs. n
What could be better than seamlessly transporting any shipment your customers need? This is only possible with a vast and healthy carrier network, as you will have companies specializing in each type of transportation readily available for your customers.
Through carrier performance data, you can build a robust carrier network that will allow you to provide the services your customers are looking for and stay competitive. At Carrier Assure, you can visualize all the information you need about a carrier to hire confidently and ensure your customers’ shipments are delivered safely and on time.